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Virtually Vanessa T

Privacy Policy

Last Updated: 17 October 2026

At Virtually Vanessa T, your privacy is important. This Privacy Policy explains how your personal information is collected, used and protected when you visit this website or use my services.

Who I Am

Vanessa Thomas, trading as Virtually Vanessa T, is registered with the Information Commissioner's Office (ICO). Registration reference: ZB047532

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Virtually Vanessa T is operated by Vanessa Thomas, providing:

  • Virtual Assistant Services

  • Health and Wellness Coaching through 121 Team Thomas

  • Life Coaching
     

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email enquiries@VirtuallyVanessaT.co.uk

What Information I Collect

Depending on how you interact with Virtually Vanessa T, I may collect:

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  • Your name

  • Email address

  • Telephone number

  • Postal address (where applicable)

  • Information you provide through contact forms

  • Information relating to enquiries about my services

  • Website usage data collected through cookies and analytics

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If you choose to use my health and wellness services, I may also collect information relevant to providing those services. This information is only collected with your knowledge and handled confidentially.

How Your Information Is Used

Your information may be used to:

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  • Respond to your enquiries

  • Provide the services you have requested

  • Process bookings and appointments

  • Communicate with you about your services

  • Send invoices and process payments

  • Send newsletters or marketing emails where you have given your consent

  • Improve this website and the services I provide

  • Meet legal and accounting obligations

 

I will never sell your personal information to third parties.

Lawful Basis

I use your personal information where:

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  • it's needed to provide services you've asked for or agreed to (contract)

  • I have a legitimate interest, such as replying to enquiries and running my business

  • I need to meet a legal obligation, such as keeping financial records

  • you've given your consent, for example to receive my newsletter.

Marketing

If you subscribe to my newsletter or choose to receive updates, you may receive emails about services, offers and useful information.

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You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting me directly.

Cookies

This website uses cookies to improve your browsing experience and understand how visitors use the site.

Cookies may be used to:

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  • Remember your preferences

  • Analyse website traffic

  • Improve website performance

 

You can manage your cookie preferences through your browser settings or the website’s cookie banner.

Third Party Services

I use trusted third-party services to run my business and website. These may include:

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  • Wix (website hosting and contact forms)

  • Jotform (enquiry forms)

  • Google Workspace and Gmail (email and documents)

  • Google Analytics (website statistics)

  • Mailchimp (email newsletters)

  • Facebook (business page and messages)

  • Instagram (business account and messages)

  • LinkedIn (business profile)

  • FreeAgent (invoicing and bookkeeping)

  • Stripe, Tyl by NatWest and PayPal (card and online payments)

  • Kitchen.co (client task management)

  • WhatsApp (client communication)

  • Canva (design work)

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Each provider handles your information under its own privacy policy.

How Your Information Is Stored

Your information is stored securely on encrypted devices and password-protected cloud-based systems. Reasonable technical and organisational measures are taken to protect your personal information against unauthorised access, loss or misuse.

 

Your information is only retained for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

Your Rights

Under UK data protection law, you have the right to:

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  • ask for a copy of the personal information I hold about you

  • ask me to correct information that is inaccurate or incomplete

  • ask me to delete your personal information, where appropriate

  • withdraw your consent at any time, where I rely on your consent to use your information

  • object to certain types of processing, including direct marketing

  • ask me to restrict how I use your information in certain circumstances

  • ask for a copy of information you've given me in a format you can pass to another organisation (data portability)

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Complaints

If you're unhappy with how I've handled your personal information, please contact me first at enquiries@virtuallyvanessat.co.uk. I'll acknowledge your complaint within 30 days, look into it and let you know the outcome.

 

If you're still not satisfied, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at www.ico.org.uk.

Links to Other Websites

This website may contain links to third party websites. I am not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices.

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Any updates will be published on this page with the revised date shown above.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

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Virtually Vanessa T

Email: enquiries@VirtuallyVanessaT.co.uk

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